Return & Refund Policy

At Adham Mart, we want you to be happy with your order. If there is a problem with your product, please contact us and we'll do our best to help.

Returns

You can request a return if:

• You received a damaged product.

• You received the wrong product.

• The product has a manufacturing defect.

• The product is significantly different from what was shown on our website.

Please contact us within 3 days of receiving your order to request a return.

Return Conditions

To be eligible for a return, the product should be unused and in the same condition in which you received it. Please keep the original packaging and accessories.

We may ask you to provide clear photos or a video of the product so we can check the issue.

Non-Returnable Items

Products that have been used, damaged after delivery, or are returned without their original packaging may not be eligible for a return.

Refunds

Once we receive and check the returned product, we will let you know whether your refund has been approved.

If approved, the refund will be processed through the available payment method or as agreed with the customer.

Please allow some time for the refund to reach you after it has been processed.

Return Shipping

If the product is damaged, defective, or the wrong item was sent, Adham Mart will review the issue and may cover the return shipping cost.

For other return requests, return shipping charges may be the customer's responsibility.

How to Request a Return

To request a return or refund, please contact us through our Contact Us page and provide:

• Your order number

• Reason for the return

• Clear photos or video of the product

Our team will review your request and guide you through the next steps.

Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us. We're always happy to help.

Thank you for shopping with Adham Mart!